This document certifies that Claire LI has completed the training "Customer Experience Fast Track - Sephora Asia HQ"

Course summary: This self-learning program (3h) aims to develop digital skills in Customer Experience. It was tailor-made for LVMH and the luxury industry by LVMH Subject Matter Experts. The learner now has a clear understanding of the basics of customer experience and omnichannel and the right tools and methodologies to build a persona and become client insight-driven.

provided by LVMH